1. We accept cash and check for payments.
2. All prices are subject to change without notice. Always refer to our latest price list for pricing information
3. All terms are subject to approval by MKLD credit department.
4. Customers who do not have an open line of credit with MKLD enterprises, inc are required to submit payment in full before the order will be released.
5. A return check fee of $35 applies for each instance.
6. Order changes/cancellation: acknowledged orders can not be changed or cancelled without approval by MKLD. All requests for changes or cancellation must be submitted in writing. Order changes requested with in 2 business days of scheduled shipping. If the change request is to decrease/cancel quantities or items, customer is responsible for any material and labor costs incurred by MKLD for those decreased items. If the change request is to increase quantities or items, delays may apply to original acknowledged shipping date.
7. Match-up orders: if any order is to match a previous order, it must be clearly stated. MKLD can not be responsible for discontinued items by our suppliers.
8. Shipping of merchandise and damage claims: freight carrier to be selected by MKLD. Unless customer carrier preference is indicated on purchase order. MKLD will provide freight quote(s) and ship only to points within united states. Orders will ship freight collect, prepay and or 3rd party billing as specified.
9. Damage/loss: MKLD is not responsible for damage in transit, or delays in transit. Variances in order quantities or specifications must be communicated to MKLD within 24 hours of receipt of order. Any shortage, or sign of damage, should be noted on the freight bill before accepting delivery. If damage is discovered after delivery, customer should notify the carrier at once to request inspection and claim instructions. Refusal to accept merchandise from carrier does not relieve purchaser of responsibility for payment and filing claims in the prescribed manner. All merchandise becomes the property of the purchaser upon delivery to the carrier.
10. Non-warranty returns: all merchandise sold by MKLD enterprises, inc is “made to order”. No product can be returned for credit or exchange without approval form MKLD. A restocking fee of 30% of invoice will apply on all returned merchandise. All returned orders should be in original packaging. Used product and custom orders can not be returned for credit. Return shipments must be prepaid.
11. Limited warranty: MKLD enterprises inc warrants all products manufactured by MKLD against structural defects for one year from the date of shipment. Customer assumes responsibility for normal wear and tear. Warranty does not cover any product which has been altered or subjected to misuse, negligence or accident. The limited warrant does not cover any upholstery, which is subject only to the warrant offered by the respective upholstery manufacturers, or com materials. Cuts and tears are not covered. In case customer(s) selects to assemble the chair and/or bar stools purchased from MKLD by themselves, warranty will be automatically voided and liabilities in-curred thereafter shall be assumed by the purchaser.
12. Color matching: wood & fabric color’s are a representation. Slight variations in color reproduction can occur in the printing process.
