FAQ

QUESTION &
ANSWERS

    MC Commercial Furniture is a manufacturer’s web site designed to showcase our furniture products. Prices are not shown on this site because our representatives and dealers are independently owned and operated. To obtain pricing please contact your nearest our sales representative or your local dealer.

    Yes, Please contact us to arrange shipping details.

    We do work all across the country. Let us know where you are located and if we’ve done a job in the area, we’ll let you know.

    Yes. We offer quickship program. Keep in mind that because our furniture can be made with numerous finishes and fabrics, not all combinations will be readily available. Click Here to contact one of our furniture specialists for availability.

    Once you decide on your order, our quote will provide the actual shipping & handling costs. We will use our factory closest to your destination that is best suited to producing the product you selected. Shipping charges are F.O.B. our factory.

    All boxes and pieces must be counted upon delivery. In the unlikely event that there is a shortage or if there are any visible signs of damage, it is very important that it is clearly noted on the delivery receipt and reported promptly to MKLD Enterprises Inc customer support mkld@mkldfurnitureusa.com. The products must be inspected and reported for visible damage within 24 hours delivery. Any concealed/unseen damage must be reported within 24 hours from delivery.

    Yes, it is standard for all of our products to meet CAL-TB 117 fire bulletin. We are also certified to meet CAL-TB 133 upon request.

    Yes, our limited warranties range from 1-2 years depending on the product. You can request additional warranty information from our furniture specialists.

    As a rule, we only sell wholesale to businesses. However, if you find a product that you must have, you may contact us, and we will find you a local dealer or our sales rep in your area to get what you need.

    20-60 business days depending on the products, options, and finish treatments you select. The average lead time is 40 business days from date of order to delivery at your site. Your quote will list the lead time for your specific products.

    Call us at 770-368-1360 or email mkld@mkldfurnitureusa.com  to request a quote and please provide us with as many details as possible. One of our furniture specialists will either contact you or email/fax you a quote per your specific request within 24-48 hours. Responses are made in the order of their request. If necessary, call us at 770-368-1360 however, an requesting a quote via our online form ensures the most prompt and efficient response.